About This Course
Published by :
NA
Course Description
TEL/Q0101
Individuals at t hi s job provide c u s t ome r
s e r v i c e by handling, following and resolving walk-in customer’s queries, requests and complaints and proactively recommend/sell organization’s products and services.
What are the requirements?
This job requires the individual to have good
communication skills with a clear diction, ability to construct simple and rational sentences; ability to comprehend simple English sentences; good problem
solving skills; strong customer service focus; strong selling & listening skills and ability to work under pressure.
Curriculum
Section 1: Getting Started
|
Lesson-1
|
|
Lesson-2
|
|
Lesson-3
|
|