Customer Care Executive (Relationship Center)


Category: Books
QP Based: Yes
NSQF Level: 4

Seller : Unifiers Social Ventures Pvt. Ltd.

About This Course

  Published by : NA    

Course Description

TEL/Q0101 Individuals at t hi s job provide c u s t ome r s e r v i c e by handling, following and resolving walk-in customer’s queries, requests and complaints and proactively recommend/sell organization’s products and services.

What are the requirements?

This job requires the individual to have good communication skills with a clear diction, ability to construct simple and rational sentences; ability to comprehend simple English sentences; good problem solving skills; strong customer service focus; strong selling & listening skills and ability to work under pressure.


Section 1: Getting Started